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あらすじ・解説
In episode 46 of "Commerce Talks with Alexander Graf," I sit down with Robert Meshew, CIO of Murdoch's Ranch & Home Supply, to explore how this unique retailer is navigating the digital transformation. Robert shares insights into Murdoch's journey from a brick-and-mortar staple in the Mountain West to embracing e-commerce, especially during the COVID era. We discuss the challenges and opportunities presented by this shift and how Murdoch's is leveraging technology to enhance customer experiences. Robert also draws parallels between his experiences at Microsoft and Murdoch's, emphasizing the importance of building trust and adapting to consumer needs. Join us as we delve into the evolving landscape of retail and the strategic investments driving Murdoch's growth.