Can a simple change in your personal presentation drastically improve your client retention rates? Discover the vital link between reducing client anxiety and enhancing your intake process as Dr. Kate Walker breaks down the most common mistakes therapists make during client intake. From the critical role of good hygiene and a well-organized virtual setup to presenting a calm and welcoming presence, this episode covers essential strategies for creating an environment where clients feel comfortable and eager to return.

Authenticity and preparation are key to a successful practice, and this episode offers practical solutions to logistical challenges such as parking and navigation, as well as insight into ensuring your online presence accurately reflects your therapeutic approach. Hear about the importance of setting clear expectations from the start through a story of a neighbor's unsatisfactory play therapy experience. By balancing clinical acumen with effective marketing techniques, you'll learn how to streamline your intake processes and authentically showcase the therapeutic experience you offer. Tune in and take your client intake procedures to the next level!

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