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0031 Lost Deliveries, Lost Customer Trust: Insights from JUST EAT’s UX Flaws
- 2024/12/31
- 再生時間： 19 分
- ポッドキャスト
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サマリー
あらすじ・解説
Explore the UX flaws in the JUST EAT App through a personal story of lost deliveries and eroded trust. Discover actionable design strategies to improve customer experience, rebuild trust, and prioritise empathy in systems. A must-listen for designers and businesses!
UX BOOKS
The UX Consultant Playbook 1: Bridging User Insights with Business Goals - https://amzn.eu/d/5aP0gnz
The UX Consultant Playbook 2: Crafting High-Impact Solutions for Business Success - https://amzn.eu/d/cfHFAwH
The UX Consultant Playbook 3: Mastering the Business of UX Consulting - https://amzn.eu/d/dgsm5dC
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