Episode Description:

In this episode, Areaka Jewell tackles one of the most common phrases heard during accreditation assessments: "We've always done it this way." When past practices no longer meet current standards, how should agencies respond? Rather than reacting defensively, Areaka offers five smart ways to reframe the situation as an opportunity for growth, transparency, and continuous improvement. Whether you’re an accreditation manager or team member, this episode gives you practical strategies to elevate your agency’s approach to compliance.

📌 Timestamps & Highlights:

• (0:43) Why “We’ve Always Done It This Way” shows up so often
• (1:30) Understanding why things change—even when standards don’t
• (2:15) The natural reaction: Defensiveness, and how to shift away from it
• (2:43) Reframing the response: What can we learn?
• (3:09) Smart Way #1: Pause and reevaluate the standard’s intent
• (3:50) Smart Way #2: Compare your policy to your practice
• (4:29) Smart Way #3: Make space for internal review and discussion
• (5:08) Smart Way #4: Recognize when something may have been missed
• (5:47) Smart Way #5: Stay connected to best practices
• (6:47) The big takeaway: Ask if your current way still serves your agency
• (7:16) Recap: 5 Smart Ways
• (7:51) Wrap-up and encouragement to share or leave a review

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👉 Companion Guide

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