『CX Therapy - Let's talk customer experience!』のカバーアート

CX Therapy - Let's talk customer experience!

CX Therapy - Let's talk customer experience!

著者： Julien Rio
無料で聴く

このコンテンツについて

 CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join industry veterans Julien Rio and Max Ball as they share some of their scariest and most disturbing customer experiences, and break them down to see what went wrong. Was it the wrong technology. structural issues, agent problems? Listen in and find out.Julien Rio
エピソード
  • CX Therapy - Episode 91 - Ring Ring! Who's there? Just another spam call!

    CX Therapy - Episode 91 - Ring Ring! Who's there? Just another spam call!
    2023/11/06

    CX Therapy - we've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. Maybe that is not such a bad idea, there are good lessons in every bad customer experience. Join industry veterans Julien Rio and Max Ball as they share some of their scariest and most disturbing customer experiences, and break them down to see what went wrong. Was it the wrong technology. structural issues, agent problems? Listen in and find out.

    続きを読む 一部表示
    15 分

CX Therapy - Let's talk customer experience!に寄せられたリスナーの声

カスタマーレビュー：以下のタブを選択することで、他のサイトのレビューをご覧になれます。

Audible.co.jp

Amazon.co.jp
レビューはまだありません。